Current Openings Include:

Lending Assistant

The Lending Assistant provides administrative support for lending operations to the Director of Lending, other lending staff and staff from other INHS departments. Position requires attention to detail and working knowledge of residential lending, real estate sales, and home improvement.

TO APPLY, email a cover letter and resume to Delia Yarrow, Director of Lending, at dyarrow@ithacanhs.org. In the cover letter, please specifically address relevant experience and reasons for your interest in this particular position.

INHS provides equal employment opportunities (EEO) to all employees and applicants for employment.  INHS is a Tompkins County Living Wage Certified Employer.

Essential Duties and Responsibilities of the Director of Community Relations include:

Loan Processing, Closings, and Active Loan Administration
  • Create systems to efficiently manage all reoccurring and urgent tasks
  • Maintain records of homeowner insurance, owner-occupancy
  • Maintain paper and electronic records of real estate and lending transactions
  • Prepare and maintain permanent loan files for residential loan customers
  • Provide information for loan payoffs and prepare loan discharge documents
  • Set up loans with Servicer
  • Record and retrieve documents at the Tompkins County clerk’s office
  • Prepare closing documents and administers closings
  • Collect and prepares documentation for subordination requests and discharges
  • Actively understand Funder requirements and monitors files for compliance
  • Assist Loan Department staff with project coordination and administrative support as needed
Data Entry, Compliance and Reporting
  • Record information into INHS databases or other information systems (MS Access, CounselorMax, Encompass, etc) and troubleshoot data entry
  • Prepare reports for grant or program compliance and submit to funders Ensures INHS’ contractual obligations
Delinquency and Collection
  • Receive and analyzes monthly loan payment reports received from M&T Bank
  • Prepare monthly INHS loan delinquency report
  • Take actions with respect to delinquencies in accordance with Loan Policy
  • Prepare workouts in with advice and approval of the Director of Lending, Executive Director and Loan Committee on delinquency actions.
  • Attend staff meetings, events and trainings sponsored by INHS or by outside agencies
  • Other duties as assigned
Education & Experience
    • Minimum Education: Associate Degree

    • Minimum of 3 years experience with residential lending, real estate sales, or administrative functions

    • Valid driver’s license and clean driving record

    • Computer literate for commonly used applications such as Word, Excel and databases

Director of Community Relations

The Director of Community Relations provides the vision and leadership to plan and implement a multifaceted program to increase the visibility and revenues of Ithaca Neighborhood Housing Services (INHS). This full-time professional position works closely with the Executive Director, management staff and Community Relations Committee and represents INHS to donors, the media, and the public.

TO APPLY, email a cover letter and resume to Johanna Anderson, Executive Director, at janderson@ithacanhs.org. In the cover letter, please specifically address relevant experience and reasons for your interest in this particular position.

Read or download the complete job description for the Director of Community Relations >> here.

Essential Duties and Responsibilities of the Director of Community Relations include:

Annual Giving
  • Responsible for developing and managing all phases of planning and implementing an annual fundraising campaign directed to businesses, individuals and foundations;
  • Cultivate relationships with past, present and prospective donors;
  • Create and implement a communications strategy for the annual campaign;
  • Responsible for record keeping and reporting on the annual campaign funds;
  • Develop and plan events for the annual fundraising campaign;
Major Gifts
  • Develop and implement strategies to increase giving that address individual, corporate, financial institution, foundation and government support;
  • Provide oversight to programs to increase giving from past, present and prospective major donors;
  • Identify major donors and cultivate relationships;
  • Develop, plan and implement major donor events;
  • Research and develop communication regarding alternate methods of giving;
  • Responsible for record keeping and reporting on major donor programs.
Grant Programs
  • Manage the life cycle of grants and investments from initial inquiries and proposal writing through final report;
  • Manage grant publicity, including marketing plans for all grants;
  • Work with the Executive Director to identify grant and investment opportunities.
Public Relations
  • Responsible for communicating the mission and successes of INHS to media, community leaders and community residents. Requires a working knowledge of all INHS programs and a current awareness of trends, issues and events related to the mission of INHS;
  • Initiate and cultivate collaborative relationships with key journalists, producers, bloggers, editors and other opinion leaders, in order to amplify INHS’ messages and maximize impact;
  • Develop communications strategies to increase the awareness of the INHS programs;
  • Develop and prepare public relations materials such as newsletter, annual report, web sites, press releases, public service announcements and other social media;
  • Develop, plan and coordinate public events;
  • Frequently represents INHS in front of media, groups and the public.
  • Develop and implement an annual marketing plan that encompasses all INHS programs. Requires active participation with the Executive Director and INHS staff in business development efforts and the selection and supervision of outside consultants.
  • Manage website and social media presence of INHS to increase awareness and public support for programming and events;
  • Maintain INHS marketing plan for Affirmatively Furthering Fair Housing;
  • Research and evaluate marketing strategies; recommend and implement changes as necessary; track and report regularly on effectiveness of strategies;
  • Develop an annual marketing budget;
  • Design and determine the placement of marketing materials.
Coordination with Committees and Volunteers
  • Staff the Community Relations Committee, including the preparation of meeting agendas, minutes, reports and supplemental materials.
  • In consultation with Nominating Committee, identify new Community Relations Committee members;
  • Develop policies and procedures;
  • Provide training to volunteers;
  • Develop periodic reports and strategies to engage the Community Relations Committee, Board of Directors and other INHS committees as needed.
Budget Preparation, Program Planning, Monitoring and Improvement
  • Work with the Executive Director and other INHS senior staff to prepare annual operating and capital budgets for all INHS programs;
  • Establish goals and objectives for the financial management of INHS programs and activities;
  • Develop schedules and milestones for individual projects and monitor progress toward meeting those schedules;
  • Develop improvements to the policies, procedures, and forms needed for the operation of these programs.

Home Repair Specialist

Ithaca Neighborhood Housing Services is hiring a Home Repair Specialist to work in the Construction Services Department providing homeowner repairs throughout Tompkins County. This is a full time position. 

TO APPLY, forward via email: resume, cover letter and three references to Christine Carreiro, Director of Construction Services; ccarreiro@ithacanhs.org.

The Home Repair Specialist is responsible for the day-to-day implementation of Ithaca Neighborhood Housing Service’s Home Repair Program. The program provides small repairs for senior citizens, persons with disabilities and other qualified individuals throughout Tompkins County. Additionally, the Specialist will be responsible for repairs for clients receiving assistance through INHS’s home purchase programs. The Specialist’s responsibilities include the evaluation of service requests, home inspections, estimating costs of materials, preparation of required documents, and the execution of construction activities. Repairs may include carpentry, flooring work, minor plumbing and electrical repair, and other repairs as needed with a particular focus on health and safety concerns. The Specialist is responsible for documenting time and materials related to each repair project and entering data into the program database. This position will involve referrals from, and coordination with, other local service agencies. General knowledge of building trades’ practices and codes, as well as good communication and organizational skills, are essential to the Mini Repair Specialist position.

  • Evaluate service requests. Assess whether the request meets the eligibility requirements under the guidelines of the program;
  • Inspect homes for health and safety, evaluate needs, create work scopes, develop cost estimates and create materials list required for repairs;
  • Perform required services needed to accomplish eligible repair requests;
  • Complete the job reporting forms required to track the hours and expenses related to each job and enter data into database;
  • Maintain INHS tool and materials inventory. Keep shop and vehicle organized and clean;
  • Work closely with the Director of Construction Services on reporting, equipment procurement and budgetary monitoring as per funders’ requirements;
  • Efficiently organize and perform repair work necessary;
  • Travel to and from job sites, carrying the necessary tools and materials;
  • Assist in promoting the program to the general public;
  • And any other duties as assigned.
  • A Knowledge of good building techniques and practices, as well as local and State building codes;
  • Ability to inspect homes for health and safety, assess problems, develop solutions, create estimates and
    perform required repair work;
  • Organizational skills, construction math skills and English language skills;
  • The ability to interact effectively with elderly and disabled clients, co-workers, other service providers,
    and building material suppliers;
  • Ability to manage confidential information;
  • Ability to work independently and efficiently schedule and manage the work load;
  • Attention to detail, record keeping, filing and computer skills as necessary to provide periodic reports;
  • Ability to successfully perform a wide range of construction tasks, including but not limited to general carpentry; flooring, window and door replacement, minor electrical and minor plumbing repairs;
  • Possess physical conditioning in line with the demands of the position;
  • Must become EPA-certified in Lead-Safe Work Practices (RRP) and complete the NYS Mobile Homes certification class;
  • Must have a valid NYS Drivers License.
  • This description is not to be taken as a limiting document. Other duties may be assigned as situations dictate.

High school diploma OR equivalent;
Minimum of five years experience in building maintenance, construction and/or repair and remodeling.

Property Manager

Ithaca Neighborhood Housing Services is seeking a qualified property manager for a blended occupancy, multi-building portfolio totaling 48 residential units in the Seneca Falls, NY area. This is a full-time position. 

The Property Manager will provide the highest quality product and service by:

  • Operating the property within established financial guidelines and budget ensuring physical site meets established property standards
  • Maintaining occupancy at an established level
  • Reviewing delinquent accounts and taking the required action
  • Ensuring that staff responds to resident requests in a timely, efficient, professional and courteous manner

TO APPLY, forward via email: resume, cover letter and three references to Kimberly Fezza, Interim Director of Property Management; kfezza@ithacanhs.org.

    • Experience managing multi-family rental housing

    • Thorough knowledge of low-income housing tax credits (LIHTC) and Section 8

    • Broad knowledge of Federal, State, and Local housing regulations

    • Strong financial, marketing, supervisory, and resident relations skills

    • Ability to communicate effectively, verbally and in writing

    • Experience in exercising leadership, judgment, and initiative

    • Ability to delegate tasks and oversee staff in multiple buildings/locations


    Required experience: Property Management – 5 years

    Salary: $38,000.00 to $40,000.00 /year